AIG Commercial Claim Repairs in Campbell
Elite Collision works with AIG commercial claims from our Campbell shop. You choose the repair shop. Call (408) 377-0505 or send photos for a written estimate.
Elite Collision Center is an independent repair shop. We are not an AIG preferred or direct-repair (DRP) shop; we work with its policyholders and adjusters, and you have the right to choose us.
Elite Collision Center, 1386 White Oaks Rd., Campbell, CA 95008 · (408) 377-0505
You choose your body shop on a AIG claim
In California the vehicle owner picks the repair shop. An insurer can’t require you to use a particular shop (Cal. Insurance Code §758.5). We’re an independent shop. We aren’t in any AIG repair program, and you don’t need us to be. We write the estimate, work the supplements with your adjuster, and push for what the car actually needs.
How to file a claim with AIG
Report commercial auto and other claims through AIG’s claim tools (AIG Claims) or with the claim contact on your policy documents. Then tell your adjuster you’d like the vehicle repaired at Elite Collision Center and send us your claim number.
AIG commercial claims
AIG commercial auto in California is often liability or excess coverage, with physical-damage repairs managed by the fleet or broker. If AIG or the fleet program is handling the repair, we work the claim the same way as any other carrier.
Give us the claim number and the adjuster contact. We aren’t enrolled with any fleet management company and aren’t in any AIG repair program.
How the process works
Photo estimate
Send photos from your phone and we’ll send back a written estimate. No sitting in a lobby.
We handle the paperwork
Give us the claim number and we deal with the adjuster on the estimate and supplements.
Towing, pickup and rental
We offer 24-hour towing and free pickup and delivery. Call (408) 377-0505. If you need a rental, we’ll help you set it up.
If the estimate is short
Insurer estimates are often written before anyone takes the bumper off. When we find more, we document it with photos and send a supplement. If we disagree with a change, we say so and show why.
Fleet and commercial vehicles
We repair fleet cars, Sprinter and work vans, box trucks and limos. We don’t repair buses. Typical turnaround is 3–7 days, depending on parts and damage, and we bill the company or the insurer directly. See fleet and commercial repair.
South Bay service area
Our shop is in Campbell, close to San Jose, Los Gatos, Saratoga, Cupertino, and nearby. Learn more about insurance repairs at Elite, our collision services, or our Campbell body shop. You can also call or send photos.
Start your AIG claim repair
Call (408) 377-0505 or email photos to estimates@elitecampbell.com for a written estimate.
Frequently asked questions
Do you work with AIG insurance?
Yes. We work with your AIG claim. Give us the claim number and we’ll handle the estimate and paperwork. You choose the shop; we’re an independent shop, not part of any AIG repair program.
Am I required to use a AIG network shop?
No. In California you choose where your vehicle is repaired. AIG may suggest a shop; you can still bring it to Elite Collision.
Can you pick up the vehicle or tow it?
Yes. Call (408) 377-0505 for pickup or 24-hour towing. We also deliver the finished vehicle when the job is done.
Do you repair work vans and fleet vehicles on commercial claims?
Yes. We repair fleet cars, Sprinter and work vans, box trucks and limos, and we bill the company or insurer directly. We don’t repair buses.
What if the insurer’s estimate is too low?
It happens. We write what the car actually needs, document it, and work the supplement with the adjuster. We’re on your side, not the carrier’s.
How do I get an estimate?
Use our free photo estimate from your phone or call (408) 377-0505.
AIG is a trademark of its owner. Elite Collision Center is not affiliated with or endorsed by AIG. Claim and coverage information is from the insurer’s public website; check your policy for details.