Collision Repair for Ameriprise Auto & Home Customers in Campbell & the South Bay

Have an older Ameriprise auto policy? That business is now CONNECT, powered by American Family Insurance. Elite Auto Body and Collision Center is an independent Campbell body shop that works with these customers and their adjusters.

📷 Get a Free Photo Estimate 📞 Call (408) 377-0505

Elite Auto Body and Collision Center is an independent repair shop. We are not an Ameriprise Auto & Home preferred or direct-repair (DRP) shop; we work with its policyholders and adjusters, and you have the right to choose us.

How to file a claim on a former Ameriprise auto policy

Ameriprise sold its auto and home insurance business to American Family Insurance in 2019 (Ameriprise), and it was renamed CONNECT, powered by American Family Insurance, in 2020 (Business Wire). Use the claims number on your current CONNECT policy documents or ID card. Then tell your adjuster you’d like your vehicle repaired at Elite Auto Body and Collision Center and send us your claim number.

From Ameriprise to CONNECT

The name on your policy may have changed, but your right to pick a repair shop has not.

Your choice of shop

In California an insurer may not require you to use a particular shop (Cal. Insurance Code §758.5), and once you name your shop it may not suggest that you switch (10 CCR §2695.8(e)). That applies whether you are a Ameriprise Auto policyholder or a driver filing against a Ameriprise Auto policy.

How we repair

We follow the vehicle maker’s repair procedures, document hidden damage found at teardown and submit supplements to the adjuster. Elite is GM-certified and a member of the GM Collision Repair Network. Our repairs carry a limited lifetime warranty on our workmanship for as long as you own the vehicle (non-transferable).

Serving the South Bay from Campbell

We’re at 1386 White Oaks Rd., Campbell, CA 95008, less than a mile from San Jose and Los Gatos and a few miles from Saratoga, Cupertino, and nearby. Learn more about insurance repairs at Elite, our services, or our shop.

Frequently asked questions

Is Elite Auto Body and Collision Center in a Ameriprise Auto repair program?

No. Elite is an independent shop and is not in any Ameriprise Auto repair program. We work with Ameriprise Auto customers and adjusters, and in California you may choose any licensed shop.

Who handles Ameriprise auto claims now?

Ameriprise Auto & Home became CONNECT, powered by American Family Insurance. Use the claims number on your CONNECT policy documents.

Do you warranty your repairs?

Yes, a limited lifetime warranty on our workmanship for as long as you own the vehicle (non-transferable).

How do I get an estimate?

Use our free photo estimate from your phone or call (408) 377-0505.

📷 Start Your Photo Estimate 📞 Call (408) 377-0505

Ameriprise Auto & Home is a trademark of its owner. Elite Auto Body and Collision Center is not affiliated with or endorsed by Ameriprise Auto & Home. Claim and coverage information is from the insurer’s public website; check your policy for details.