Fred Loya Insurance customer, or hit by a Fred Loya driver? Elite Auto Body and Collision Center is an independent Campbell body shop that works with Fred Loya customers and adjusters.
Elite Auto Body and Collision Center is an independent repair shop. We are not a Fred Loya Insurance preferred or direct-repair (DRP) shop; we work with its policyholders and adjusters, and you have the right to choose us.
How to file a claim with Fred Loya Insurance
Fred Loya says to report your claim to Loya Insurance Group at 1-800-880-0472 (Fred Loya claims). Then tell your adjuster you’d like your vehicle repaired at Elite Auto Body and Collision Center and send us your claim number.
We work with your adjuster
We coordinate with your Fred Loya adjuster on the inspection and estimate so you don’t have to go back and forth.
Independent, by design
Elite is not in any insurer’s direct-repair program, so our job is to repair your car correctly, not to hit an insurer’s targets. In California an insurer may not require you to use a particular shop (Cal. Insurance Code §758.5), and once you name your shop it may not suggest that you switch (10 CCR §2695.8(e)).
Certified and guaranteed
Elite is GM-certified and a member of the GM Collision Repair Network. Our repairs carry a limited lifetime warranty on our workmanship for as long as you own the vehicle (non-transferable).
Serving the South Bay from Campbell
We’re at 1386 White Oaks Rd., Campbell, CA 95008, less than a mile from San Jose and Los Gatos and a few miles from Saratoga, Cupertino, and nearby. Learn more about insurance repairs at Elite, our services, or our shop.
Frequently asked questions
Is Elite Auto Body and Collision Center in a Fred Loya repair program?
No. Elite is an independent shop and is not in any Fred Loya repair program. We work with Fred Loya customers and adjusters, and in California you may choose any licensed shop.
What is the Fred Loya claims number?
Fred Loya lists 1-800-880-0472 for Loya Insurance Group claims.
Do you warranty your repairs?
Yes, a limited lifetime warranty on our workmanship for as long as you own the vehicle (non-transferable).
How do I get an estimate?
Use our free photo estimate from your phone or call (408) 377-0505.
Fred Loya Insurance is a trademark of its owner. Elite Auto Body and Collision Center is not affiliated with or endorsed by Fred Loya Insurance. Claim and coverage information is from the insurer’s public website; check your policy for details.