Great American commercial auto claim repair in Campbell

Elite Collision works with your Great American commercial auto claim at our Campbell shop. In California, you choose the repair shop, not the insurer. We repair fleet cars, Sprinter and work vans, box trucks, and limos, bill the company or the insurer directly, and most fleet repairs take 3 to 7 days. Call (408) 377-0505.

Elite Collision Center is an independent repair shop. We are not a Great American Insurance preferred or direct-repair (DRP) shop; we work with its policyholders and adjusters, and you have the right to choose us.

Call (408) 377-0505 · Send photos for an estimate

You choose the shop on a Great American claim

Great American Insurance is part of American Financial Group. It mostly writes commercial and specialty coverage, including commercial auto and fleet policies.

California rules say the insurer can’t require you to use a certain shop (10 CCR §2695.8(e)). You can bring your vehicle to us.

We’re an independent shop. We just work your claim and fix the vehicle right.

Fleet and work vehicles we repair

• Fleet cars and sedans.
• Sprinter vans and other work vans.
• Box trucks.
• Limos.

We don’t repair buses. For everything else, see our fleet and commercial repair page.

How to report a Great American claim

Call Great American’s claims line at 1-844-424-4669 (option 1 for new claims), or use their report-a-claim page. Then send us the claim number.

How a Great American fleet claim works with us

1. Send photos or bring it in. Text or email photos and we’ll write up an estimate. Need it moved? We tow 24 hours a day.

2. Give us the claim number. We deal with the adjuster and the paperwork.

3. We fix it. Most fleet repairs take about 3 to 7 days, depending on parts and damage. We’ll tell you up front if we might find more once we take it apart.

4. We bill directly. We bill the company or Great American directly, whichever your claim calls for.

5. Pickup or delivery. We can bring the vehicle back to your yard.

If the estimate comes in short

It happens. We write up what the vehicle actually needs, document it with photos, and send the supplement to the adjuster. We stick to the facts and get it paid right.

Serving South Bay businesses

Our shop is at 1386 White Oaks Rd, Campbell, CA 95008. We work with fleets across Campbell, San Jose, Los Gatos, Saratoga, Cupertino, and nearby.

Get your Great American claim repair started

Call (408) 377-0505 or send photos to estimates@elitecampbell.com. We’ll get back to you with a written estimate. Need a tow? We do that 24 hours a day. Stop by at 1386 White Oaks Rd, Campbell.

Frequently asked questions

Do you work with Great American Insurance claims?

Yes. We work with your Great American commercial auto claim. Give us the claim number and we’ll handle the estimate and paperwork. We’re an independent shop.

Do I have to use the shop Great American suggests?

No. In California the insurer can’t require you to use a specific shop. You can choose Elite Collision.

What fleet vehicles do you repair?

Fleet cars, Sprinter and work vans, box trucks, and limos. We don’t repair buses.

How long does a fleet repair take?

Most fleet repairs take about 3 to 7 days, depending on parts and damage. We’ll give you a time estimate up front.

Who do you bill on a commercial claim?

We bill the company or the insurer directly, depending on how the claim is set up.

Can you tow or pick up a work truck?

Yes. Call (408) 377-0505 for 24-hour towing or pickup. We can deliver the vehicle back when it’s done.

Great American Insurance is a trademark of its owner. Elite Collision Center is not affiliated with or endorsed by Great American Insurance. Claim and coverage information is from the insurer’s public website; check your policy for details.